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Susan Crashes Her Bike into a Car

question 61

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Susan crashes her bike into a car. While checking for damages, the car's driver notices a dent and a few scratches on the car. There is no other damage to the car or the driver. However, the driver wants to file a lawsuit against Susan for her reckless riding and the damage it has caused to his car. In this scenario, Susan will most likely be subjected to _____.


Definitions:

Actual Need

The genuine requirement or necessity for a product or service based on a customer's specific situation or problem.

Key-Account Sellers

Sales representatives who focus on establishing and maintaining partnership relationships with a small set of three to five named accounts.

Important Accounts

Key customers or clients that contribute significantly to a company's revenue, requiring customized service and attention.

Overcoming Objections

A sales technique used to address and mitigate concerns or hesitations voiced by a potential customer, converting doubts into selling points.

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