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What connects the results with the facts that preceded it?
Emotion Management
The process by which individuals control and regulate their emotions and expressions based on the social norms and expectations of their environment.
Arlie Hochschild
A sociologist known for her work on the sociology of emotions, gender, and labor, including the concept of emotional labor.
Emotion Work
The management of one's emotions and the expression of emotions to fulfill the emotional requirements of a job or role.
Commercialization
The process of introducing a new product or production method into the market.
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