As Technological Communication Expands, Customer Service Will Become Less Important

question 17

True/False

As technological communication expands, customer service will become less important in the global economy.

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Definitions:

Nonrival

A characteristic of a good or service where one person's consumption does not reduce its availability for others, often used in the context of public goods.

Efficient Price

A price level where the quantity supplied equals the quantity demanded, leading to an optimal allocation of resources.

Nonrival

A characteristic of goods where one person's consumption does not reduce the availability of the good for consumption by others.

Nonexcludable

A characteristic of a good or service where it is impossible to prevent individuals from enjoying its benefits once it is provided.