Elizabeth No Longer Has a Difficult Time Finding Her Way

question 145

Multiple Choice

Elizabeth no longer has a difficult time finding her way around the new mall because after several visits she has developed which of the following to help her navigate the mall?

• A)a cognitive map
• B)a behavioral contract
• C)adaptive processing
• D)projective assessment

Understand the selection of communication channels and the effect of noise in the communication process.

Appreciate the use of economical and purposeful language in business writing.

Recognize the importance of positive language and audience-focused writing.

Understand the role of adaptation in message preparation to suit the audience.