A Salesman Records His Sales Presentation and Then Plays It

question 526

Multiple Choice

A salesman records his sales presentation and then plays it back so he can critique this presentation for voice level, speed of speech, and understandability. This salesman is making use of

• A)knowledge of results (KR).
• B)computer-assisted instruction (CAI).
• C)positive punishment.
• D)two-factor learning.

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Definitions:

Reduce Competition

Strategies or actions taken by companies to lessen the intensity of competition within a market or industry.

Policies and Procedures

Established guidelines and systematic steps designed to achieve efficiency, quality, and compliance in business operations.

Direct Behaviour

The act of influencing or guiding actions and conduct through explicit instructions or leadership.

Latent

Existing but not yet developed or manifest; hidden or dormant potential or qualities not yet visible.