Susan Has Been Using the New Computer Operating System for Over

question 362

Multiple Choice

Susan has been using the new computer operating system for over six months. A friend who has an older version of the operating system calls Susan for help, since Susan used this older system for five years before getting the new one. As soon as Susan starts typing on her friend's computer, she realizes that she cannot remember specific details regarding this older operating system. Her inability to remember this older system is most likely due to

• A)memory decay.
• B)suppression.
• C)retroactive interference.
• D)proactive interference.

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Definitions:

Shaping

A psychological conditioning technique where successive approximations of a desired behavior are reinforced.

Heuristic

A problem-solving approach using practical methods or shortcuts to generate solutions that are not guaranteed to be optimal.

Algorithm

A step-by-step procedure or formula for solving a problem or completing a task, often used in computing and mathematics.

Syllogism

A form of deductive reasoning consisting of a major premise, a minor premise, and a conclusion, used in logic to form arguments.