When Anthony Gets a Test Paper Back on Which He

question 384

Multiple Choice

When Anthony gets a test paper back on which he earned an "A," phrases like, "atta boy" and "good going" pop into his head, and he feels a sense of pride in his accomplishments. This illustrates the social learning concept of

• A)the ego ideal.
• B)self-reinforcement.
• C)conditions of worth.
• D)unconditional positive regard.

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Definitions:

Sales Management

The process of developing a sales force, coordinating sales operations, and implementing sales techniques that allow a business to consistently hit, or surpass, its sales targets.

Implementation Stage

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Guidelines and procedures established by a company to manage its relationships and communications with clients or customers.