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In Order to Answer the Question "Why Does the Business

question 34

Multiple Choice

In order to answer the question "Why does the business exist?" you need to know its ____.


Definitions:

Emotional Reactions

Responses that involve affective components such as feelings, moods, and attitudes triggered by stimuli or events.

Display Rules

Cultural rules that dictate how emotions should generally be expressed and when and where their expression is appropriate.

Emotional Expression

The process by which people express their feelings and emotions, using gestures, words, and facial expressions.

Ekman

A reference to Paul Ekman, a psychologist known for his work on the expression and perception of emotions, especially in relation to facial expressions.

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