Examlex
Which of the following is NOT part of an ethnographic approach to customer observation?
Facial Gestures
Non-verbal communications through movements or expressions made by the face, such as smiling or frowning.
Emotional States
The psychological condition of a person characterized by their current feelings and mood.
Social Norms
Shared standards of behavior that are considered acceptable within a group or society.
Social Interaction
The process by which individuals act and react in relation to others, influencing and being influenced by the behaviors, feelings, and thoughts of each other.
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