Entrepreneurs Who Subscribe to _____ Will Probably Wish to Provide

question 23

Multiple Choice

Entrepreneurs who subscribe to _____ will probably wish to provide warranties with products and services.

• A) good supply chain management (SCM)
• B) benchmarking
• C) total quality management
• D) Six Sigma
• E) ISO 9001

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Definitions:

Consumer Code

Guidelines or regulations designed to protect the rights and interests of consumers in the marketplace.

Consumer Bill of Rights

A set of principles and guidelines established to protect consumers from unfair business practices, including the right to safety, information, choice, and to be heard.

Greenwashing

The practice of making misleading or unsubstantiated claims about a product's environmental benefits to appeal to eco-conscious consumers.

Environmental Benefits

The positive effects on the natural environment from certain actions, policies, or products, such as air and water quality improvement and biodiversity conservation.