Instructions: Identify the Following Terms

question 8

Short Answer

Instructions: Identify the following terms:
Bartolomé de las Casas

Know the importance of demonstrating product knowledge.

Identify strategies for beginning a sales presentation effectively.

Understand the concept and applications of customer benefit in sales.

Recognize the use and effects of creative and showmanship approaches in sales.

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Definitions:

Amygdala

A small, almond-shaped structure in the brain involved in emotion regulation, especially fear and the encoding of memories of emotional events.

Long-Term Memories

Memories stored with an unlimited capacity that can last from a few days to a lifetime, including both declarative (explicit) memories, such as facts and events, and non-declarative (implicit) memories, such as skills and conditioned responses.

Eyewitness Memory

The recall and recognition capabilities of individuals who have observed specific incidents, particularly used in the context of legal evidence.

Leading Questions

A type of question that implies or contains its own answer, often guiding the respondent towards a desired response.