Examlex
In the context of computer literacy and information literacy, which statement is true of knowledge workers?
Contagious Emotions
The phenomenon where emotions experienced by one person can spread to others in their vicinity, affecting the overall mood and behavior.
Emotional Intelligence
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Manage Relationships
The process of developing, maintaining, and enhancing interactions with individuals and groups to achieve organizational objectives.
Self-Management
The ability to think before acting and control disruptive impulses.
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