Knowledge Workers Should Know Which of the Following

question 22

Multiple Choice

Knowledge workers should know which of the following:

• A)How data is converted to information and eventually to business intelligence
• B)How networks are designed
• C)How to create a transaction-processing system
• D)How social networking has changed in the past five years

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Definitions:

Process

A series of actions or steps taken to achieve a particular end, often involving a sequence of operations or stages.

Service Recovery

The actions a company takes after a service failure to correct the mistake and satisfy the customer.

Online Clothing Store

A website or platform that sells apparel and accessories to consumers through the internet.

Blue Shirt

Often associated with the uniform of retail employees in certain stores, symbolizing approachability and assistance.