Finding Out What Users Do and How They Do It

question 19

Multiple Choice

Finding out what users do and how they do it part of the ______ phase of the software development life cycle.

• A)planning
• B)requirements-gathering and analysis
• C)design
• D)maintenance

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Definitions:

Organizational Effectiveness

The degree to which an organization achieves its goals and objectives through the efficient use of resources.

Span of Control

The number of subordinates a manager or supervisor can effectively manage and control.

Administrative Costs

Expenses associated with daily operations of managing a business or organization, including office supplies, salaries of non-production staff, and utilities.

Customer Classification Departments

Divisions within a company that segment customers based on various criteria to tailor marketing and service delivery.