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Knowledge of How to Close a Sale Is an Example

question 55

True/False

Knowledge of how to close a sale is an example of tacit knowledge that cannot be easily captured.


Definitions:

Facial Expressions

The movements of the facial muscles that convey an individual's emotions, intentions, or social information to others.

Inner Feelings

Deep, often less visible emotions and feelings that reside within an individual.

Polygraph

A device or procedure that measures and records several physiological indicators such as blood pressure, pulse, respiration, and skin conductivity while the subject is asked and answers a series of questions, purportedly to detect lies.

Perspiration

The process by which sweat glands in the skin secrete sweat, a fluid consisting primarily of water along with various dissolved solids, which evaporates to help cool the body.

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