In a Customer Relationship Management (CRM)system, E-Commerce Sites Use _____

question 110

Multiple Choice

In a customer relationship management (CRM) system, e-commerce sites use _____ to confirm items purchased.

• A)extranets
• B)e-mail
• C)spectra
• D)data-mining tools

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Definitions:

Query Datasheet

A tabular view displaying the results of a database query, showing data in rows and columns similar to a spreadsheet.

Find Data

The process of searching for specific records or values within a dataset or database system.

Replace It

A command or function in software that allows users to find and replace specific text, values, or formatting within a document or database.

Delete a Field

The process of permanently removing a column from a database table or a form.