_____ Consists of the Processes a Company Uses to Track

question 117

Multiple Choice

_____ consists of the processes a company uses to track and organize its contacts with consumers.

• A)Customer relationship management
• B)Production management
• C)The partnership model
• D)The strategic management model

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Definitions:

Control Accounts

A summary account in the general ledger that consolidates and controls the detailed data recorded in subsidiary ledgers.

Electronic Invoice Form

An invoice document sent digitally, often through email or a web service, to request payment for goods or services rendered.

Vertical Analysis

A financial statement analysis method where each entry for a given year is presented as a percentage of a total figure.

Segment Revenues

The income generated from specific divisions or segments of a business.