In the Context of Internet-Enabled Supply Chain Management (SCM), Which

question 98

Multiple Choice

In the context of Internet-enabled supply chain management (SCM) , which SCM activity involves handling returned goods and out-of-stock notifications to customers?

• A)Order processing
• B)Customer service
• C)Production scheduling
• D)Inventory management

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Definitions:

Extrinsic Motivation

The drive to perform activities for external rewards or to avoid punishment, rather than for intrinsic pleasure or interest.

Threats of Punishment

A behavioral strategy that involves warning of negative consequences to discourage undesirable actions or behaviors.

Promised Rewards

Incentives that are offered in advance to motivate individuals to engage in a specific behavior or achieve a certain outcome.

Achievement Motivation

The drive to pursue and meet goals or standards of excellence through one's efforts.