In the Context of Customer Relationship Management (CRM)applications, Which Approach

question 87

Multiple Choice

In the context of customer relationship management (CRM) applications, which approach is often chosen by organizations with an established IT infrastructure?

• A)Subscription-oriented CRM
• B)Cloud-based CRM
• C)Web-based CRM
• D)On-premises CRM

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Definitions:

Investigative Interview

A method of questioning used primarily by law enforcement or organizations to obtain detailed information and gather evidence.

Multisystemic Treatment

An evidence-based approach to treating complex social, emotional, and behavioral issues in youths, involving interventions within the multiple systems of their environment, including family, school, peer groups, and community.

Recidivism Rates

The measure of the frequency at which individuals who have been previously convicted of a crime re-offend, often used as an indicator of the effectiveness of criminal justice interventions.

Social Facilitation

The tendency for people to perform differently, usually better, when in the presence of others than when alone.