_____ Consists of the Processes a Company Uses to Track

question 117

Multiple Choice

_____ consists of the processes a company uses to track and organize its contacts with consumers.

• A)Customer relationship management
• B)Production management
• C)The partnership model
• D)The strategic management model

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Definitions:

Direct Message

A private form of communication between social media users that is not visible to the public.

Underlying Purpose

The fundamental reason or motive that is not immediately obvious, driving actions or goals.

Negative Elements

Components or aspects of a situation, document, or product that detract from its overall quality or effectiveness.

Positive Memos

Internal corporate communications that convey affirmative news, reinforcement, or encouragement to employees.