In the Context of Customer Relationship Management, _____ Assists with Tasks

question 119

Multiple Choice

In the context of customer relationship management, _____ assists with tasks such as tracking customer interactions and analyzing sales forecasts.

• A)salesforce automation
• B)eCRM
• C)survey management
• D)automated customer service

---

Definitions:

Managerial Accountants

Professionals who specialize in providing financial data and analysis to managers within organizations to facilitate informed business decisions.

Performance Report

A document or data set that reviews and evaluates the performance of a project, department, or organization against planned objectives.

Managerial Accounting Reports

Financial documents prepared for internal use by the management, providing insights into the business’s performance, costs, and operations.

GAAP

Generally Accepted Accounting Principles, a set of rules and guidelines provided by the Financial Accounting Standards Board (FASB) for accounting and reporting to ensure consistency and comparability among financial statements.