Briefly Explain the Marketing Strategies in a Customer Relationship Management

question 70

Essay

Briefly explain the marketing strategies in a customer relationship management (CRM)system.

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Definitions:

Noise

Any unwanted or distracting sounds that interfere with the communication process.

Information Overload

The state of being overwhelmed by the amount of information one receives, making it difficult to make decisions or focus.

"I" Statements

A communication tool that focuses on the speaker's feelings or perceptions rather than the traits of the person being addressed, aiming to reduce defensiveness.

Facial Expression

The use of facial muscles to convey emotions, thoughts, or reactions.