All of the Following Statements Are True EXCEPT

question 9

Multiple Choice

All of the following statements are true EXCEPT:

• A) the service manager supervises the service writers.
• B) the service manager is responsible for the management of warranty communications between the manufacturer, dealer, and consumer.
• C) the service dispatcher is responsible for customer complaints and communication.
• D) the service manager supervises the technicians.

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Definitions:

Income Taxes Payable

The sum of income tax that a company is liable to the government but remains unpaid.

Income Tax Expense

The total amount of income tax that a company expects to pay in a given fiscal period, appearing on the income statement.

Contra-Asset Account

A contra-asset account is an account used in the financial accounting to offset against an asset account on the balance sheet.

Accounts Receivable

This refers to the money owed to a company by its customers for goods or services delivered or used but not yet paid for.