____________________ Is a Broad Term That Refers to Parts That

question 3

Short Answer

____________________ is a broad term that refers to parts that are sold by the non-OE market.

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Definitions:

Locational Excellence

A method of achieving excellence by having a strong physical location and/or Internet presence.

Accredited Degree Programs

Educational courses that have been officially recognized and approved by relevant accreditation bodies, ensuring they meet certain standards of quality.

Customer Loyalty Program

A rewards program offered by a company to customers who frequently make purchases, designed to encourage ongoing business.

Sustainable Competitive Advantage

Something the firm can persistently do better than its competitors.