____________________ Services Are Those That Provide Answers to Service Questions

question 6

Short Answer

____________________ services are those that provide answers to service questions by telephone.

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Definitions:

Type II Error

Deciding wrongly that there was no significant result when in fact there was.

Interval and Ratio

Levels of measurement in statistics where interval data has no true zero point and ratio data has a meaningful zero, allowing for comparison of ratios.

ANOVA

Analysis of variance. A comparison of the variance within groups with the variance among groups. See also MANOVA.

Multivariate

Pertaining to three or more variables, as in multivariate analyses or multivariate statistics.