While Having a Discussion, Technician a Says That You Should

question 10

Multiple Choice

While having a discussion, Technician A says that you should always oil the bearing backs. Technician B says that they are not a bearing surface so should not be oiled. Who is correct?

• A) A only
• B) B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Back-Channel Communication

Verbal and non-verbal ways in which listeners let speakers know they are still listening.

Impression Management

The effort to control or influence the perceptions others have of us, often through the manipulation of information in social interactions.

Intimacy Equilibrium

The balance between the need for closeness and personal space in interpersonal relationships.

Credit Balance

The amount of money that a creditor owes to a debtor, reflecting payments exceeding charges on an account.