While Having a Discussion, Technician a Says That Runout Can

question 3

Multiple Choice

While having a discussion, Technician A says that runout can be a result of hub distortion caused when lug nuts are tightened with an impact wrench. Technician B says that it can be caused by dirt or rust on the mating surfaces of the rotor and hub. Who is correct?

• A) A only
• B) B only
• C) Both A and B
• D) Neither A nor B

---

Definitions:

Descriptive Norm

A perception of what is commonly done in specific situations, which influences individuals' behavior in social contexts.

Affiliation Goal

The motivation to build relationships or be connected with others.

Injunctive Norm

Social norms that are perceived as being approved of by other people, influencing behavior by suggesting what is socially acceptable.

Extended Fishbein Model

An advanced form of the Fishbein attitude model that considers not only beliefs and attitudes but also the role of behavioral intentions and subjective norms in predicting behavior.