Case 2-2 Life Decisions Cyber Cafe Is a Cafe with Free Internet

question 45

Multiple Choice

Case 2-2
Life Decisions Cyber Cafe is a cafe with free Internet service and computers that are linked to various online career opportunities. They have set up their computers to display their Web site to help users have a starting point

-The owners find that customers are constantly asking the same questions over and over of their staff.How can they automate the answering of those questions via their Web site?

• A) add a frequently asked questions page
• B) add an image map of career links
• C) add a staff training page
• D) none of the above

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Definitions:

Discretionary Spending

Expenditure over which a government or business has control and is not mandated by laws, such as research and development or advertising expenses.

Research and Development

Activities undertaken by a business to innovate and introduce new products or services, often entailing technical research and design.

Earnings Targets

Earnings Targets are specific financial goals set by a company, often related to earnings per share or net income, that it aims to achieve within a given timeframe.

Incentive Compensation Plans

Programs designed by employers to reward employees for achieving specific business goals, enhancing productivity and motivation.