Pam, Mazy, and Tim Have Just Received Their Scores on the History

question 15

Multiple Choice

Pam, Mazy, and Tim have just received their scores on the history test they took last week. Mazy and Tim appear pleased with their scores. Pam, however, approaches her teacher and laments, "I am so angry! I studied really hard for this test, and I got a D. The test was just too hard!" According to Gordon, it is best if the teacher

• A) gently criticizes Pam for making excuses for her poor performance.
• B) explains why the test was fair and why Pam likely performed poorly.
• C) helps Pam determine who owns the problem and shows interest in what she is saying.
• D) listens to Pam carefully and arranges for her to take a makeup exam.

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Definitions:

Electroconvulsive Therapy

A medical treatment most commonly used for severe depression, involving electric currents passed through the brain to induce seizures that can lead to therapeutic effects.

Cingulotomy

A neurosurgical procedure that targets the cingulate gyrus to treat various psychiatric disorders, including obsessive-compulsive disorder and major depression, by severing certain connections within the brain.

Facilitators of Change

Elements or agents that help to bring about change, often used in the context of therapy, organizational change, or personal growth.

Therapy Process

A systematic method of treating psychological disorders and emotional difficulties, through a structured interaction between a therapist and a client.