You Call the Post Office for a ZIP Code That

question 37

Multiple Choice

You call the post office for a ZIP code that you need, just after you looked up the phone number. Unfortunately, you dial the wrong number. You attempt to dial again, only to discover that you've forgotten the phone number. From an information-processing standpoint, how can this be explained?

• A) Information in long-term memory was not properly stored.
• B) Information in working memory began to disappear after twenty seconds or so.
• C) Information in the sensory register was not sufficiently attended to.
• D) Information in short-term memory was improperly encoded.

Recognize the importance of research in speech preparation and the caution needed with certain sources.

Know how to effectively open a speech to engage the audience.

Distinguish between informative and persuasive presentations and their unique elements.

Understand the methods of delivery suitable for different speaking contexts and the necessity of sounding conversational.

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Definitions:

Stock Returns

The total return on investment from owning shares in a company, including dividends received and capital gains.

Industry Average

A benchmark representing the average performance or output of companies within the same sector.

ROEs

ROEs, or Return on Equity, measures a corporation's profitability by revealing how much profit a company generates with the money shareholders have invested.

Book Value

The value of an asset according to its balance sheet account balance, taking into account the cost of the asset minus any depreciation.