As the Result of a Breakdown in Communication, Morale Is

question 149

Multiple Choice

As the result of a breakdown in communication, morale is low among employees in a local factory. A(n) psychologist _____ would be the MOST likely to be helpful in restoring communication and improving morale.

• A)social
• B)educational
• C)industrial\organizational
• D)clinical

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Definitions:

Managers

Individuals responsible for controlling or administering an organization or group of staff, making decisions, and implementing policies.

Voice Quality

The characteristics of a person's voice, including tone, pitch, and volume, which can affect communication and perceptions.

Personality Judgment

The process of evaluating or making assumptions about someone's character based on observable traits or behaviors.

Similarity Error

A bias in decision making where individuals favor others who are similar to themselves in some way, possibly overlooking merit.