During a Sales Presentation, Jeff, a Salesperson at ChemHands, Presents

question 76

Multiple Choice

During a sales presentation, Jeff, a salesperson at ChemHands, presents a sequence of benefits of using ChemHands sanitizers. To assess the prospective buyer's level of interest in the company's sanitizers, Jeff should use _____.

• A) anecdotes
• B) check-backs
• C) examples
• D) analogies
• E) sales aids

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Definitions:

Reciprocity Norm

A social norm that expects individuals to help those who have helped them, fostering a culture of mutual aid and support.

Emergency Help

Immediate assistance or aid provided during a crisis or when someone is in need.

Crowd

A large group of people gathered together, typically in a disorganized or unruly way.

Prosocial

Behavior that is intended to benefit others, including acts of kindness, sharing, and cooperating.