David Has Been in a Joyful Mood All Month

question 117

Multiple Choice

David has been in a joyful mood all month. According to the broaden-and-build hypothesis of positive emotions, ____.

• A)David will try to "spread" his good mood to others
• B)David's mind-set will be "expanded," such that he will have an urge to play, push limits, and so forth
• C)David will not attempt to hold on to this joyful feeling for a long time
• D)David will tend to spend more time with people who are also in positive moods

Understand the impact of communication media and systems on information sharing and secrecy.

Comprehend how feedback enhances organizational communication.

Grasp the challenges managers face in balancing task and relational demands in communication.

Identify effective techniques for improving organizational communication and fairness perceptions.

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Definitions:

Claim Messages

are communications asserting a right or requesting rectification of a wrong, often involving a request for compensation or correction of an issue.

Indirect Approach

A communication style or strategy that avoids direct confrontation or explicit statements, often employing suggestions or implications.

Unhappy News

Information or announcements that are somber, disappointing, or negative in nature.

Direct Claim

A clear and straightforward statement or demand made by someone usually seeking redress or asserting a right.