The Tend and Befriend Syndrome Is ____

question 58

Multiple Choice

The tend and befriend syndrome is ____.

• A)a female pattern of responding to general stress
• B)a style of responding to aggressive threats that is often taught in anger-management therapies
• C)a style of responding to aggressive threats that is characteristic of some (non-human)animals when confronted by dominant opponents
• D)a general orientation toward others that many people take on when encountering new, ambiguous situations

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Definitions:

Customer Service

The support and advice provided by a company to those people who buy or use its products or services.

Congruency

The degree of alignment or agreement between two or more elements, such as organizational goals and employee behavior or values.

Client Contacts

Interactions or communications between a business and its clients, often critical for developing and maintaining relationships.

Reward Problems

Issues or challenges that arise in the process of recognizing or compensating employees' efforts and achievements.