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Jayne firmly believes that prejudice is wrong, and works hard to consciously overcome any stereotypes she feels might interfere with her judgments. Jayne has an External Motivation to Respond without Prejudice.
Performance Measurement
The process of quantifying the efficiency and effectiveness of past actions, using various indicators to assess outcomes against set standards or objectives.
Quality
The degree to which a product, service, or process meets or exceeds customer expectations or standards.
Behaviorally Anchored Rating Scale
A method of evaluating employees' performance by directly comparing their behaviors with specific examples of behavior that are anchored on a scale.
Behavioral Observation Scale
A performance appraisal method that rates the frequency of specific behaviors exhibited by an employee in the workplace.
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