Research Suggests That, in the Business World, the Most Successful

question 38

Multiple Choice

Research suggests that, in the business world, the most successful chief executive officers (CEOs) are those who are resolute in their opinions as well as those who are ____. ​

• A)humble
• B)extremely ambitious
• C)feared by their employees
• D)aggressive

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Definitions:

Direct Close

An explicit type of closing wherein the salesperson asks the customer for a decision in a straight-forward, candid manner.

Sales Negotiations

The process of discussions between the buyer and seller aimed at reaching a mutually beneficial agreement on terms.

Cost and Quality

The relationship between the expense of a product or service and its level of excellence or worth, often a key consideration in consumer purchasing decisions.

Minor-Points Close

A close in which the salesperson asks the prospect to make a low-risk decision on a minor element of a product.