Esteban's Work Group Has Been Assigned a New Project by Management

question 47

Multiple Choice

Esteban's work group has been assigned a new project by management. Before deciding how much effort to exert on this new assignment, Esteban considers how important the group goals are to him and whether his input will help the group reach its goals. Esteban's thinking is most consistent with

• A) distraction-conflict theory.
• B) the collective effort model.
• C) the social identity model of deindividuation.
• D) persuasive arguments theory.

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Definitions:

Impervious Response

A form of non-responsive or dismissive communication in which one ignores or does not react to someone else's communication.

Confirming Response

Statement that causes another person to value himself or herself more.

Supportive Response

A reply or reaction that provides emotional or practical help, underpinning someone's feelings or actions.

Selective Listening

Letting pre-formed biases, prejudices, expectations, and stereotypes cause us to hear what we want to hear, instead of listening to what a speaker actually said.