When Pauline Accidentally Bumps into Christopher, Causing Christopher to Spill

question 15

Multiple Choice

When Pauline accidentally bumps into Christopher, causing Christopher to spill his coffee, Christopher assumes that Pauline's behavior was deliberately intended to make him spill his coffee. He responds by yelling obscenities at Pauline. Christopher could be described as

• A) having a hostile attribution bias.
• B) suffering from catharsis.
• C) displaying instrumental aggression.
• D) displaying relational aggression.

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Definitions:

Decision Making

The process of making choices by identifying a decision, gathering information, and assessing alternative resolutions.

Cognitive Analysis

A process that involves examining the mental processes and strategies involved in learning, understanding, and decision-making.

Organizational Analysis

An in-depth examination of the structure, behavior, and culture of an organization to identify areas of improvement or change.

Person Analysis

The process of assessing individual employees to identify their development needs, strengths, and areas for improvement in the context of their roles.