The accompanying figure shows the insertion point in a new footnote of a Microsoft Word 2016 document, where Box A points to the _____. 
Definitions:
Telephone Interaction
The process of engaging in communication or exchange of information through the use of telephones.
Telephone Effectiveness
The measure of how well telephone communication achieves desired outcomes.
Company Grapevine
Refers to the informal transmission of information, rumors, and gossip within an organization.
Face-to-face
Direct interaction between two or more individuals, physically present in the same location.
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