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Studies have shown that first-time offenders in states without discretionary parole actually served _____ time in prison than offenders in states that retained parole boards.
Egocentric Listening
A listening style where the listener focuses more on their own perspective, needs, and interests rather than understanding the speaker's message.
Defensive Listening
A form of listening where the listener takes innocent comments as personal attacks, often hindering effective communication.
Visual Richness
The degree to which visual elements (e.g., images, graphics, colors) are used in a communication to enhance understanding or engagement.
Professionalism
The competence or skill expected of a professional, embodying qualities such as integrity, efficiency, and dedication.
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