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Consider the continuum of cultural competence in agencies developed by Cross et al. What level of cultural competence would be assigned to an agency that unintentionally promotes racial bias, discriminates in hiring, and holds lower expectations for clients of color?
Job Analysis Information
Data collected about a job, including responsibilities, work conditions, necessary skills, and outcomes, used for defining roles and expectations.
Unnecessary Job Requirements
Criteria for employment that are not essential for the performance of a job and may unjustly limit the pool of applicants.
Human Resource Management
The strategic approach to the effective management of people in an organization to help them gain a competitive advantage.
Job Characteristics Model
A conceptual framework proposed to enhance employee motivation, satisfaction, and productivity through the design of jobs that have meaningful work characteristics.
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