Which of the Following Is NOT Considered a Suggestion for Using

question 36

Multiple Choice

Which of the following is NOT considered a suggestion for using CBFT with Hispanic and Latino clients?

• A) Working with spirituality
• B) Increasing experiential components of CBT
• C) Forming a collaborative relationship
• D) Respecting the cultural value of machismo

Implement proper procedures for handling unusual occurrences and threatening calls to ensure safety and compliance.

Apply effective communication techniques, including HEAT and THINK acronyms, to maintain professionalism and patient satisfaction.

Understand the importance of accurately recording phone messages to patient charts, including specific details such as pharmacy information, caller identification, and required actions.

Demonstrate knowledge in handling patient calls, including transferring calls and responding to inquiries with appropriate information.

---

Definitions:

Nasal Conchae

Structures within the nasal cavity that increase its surface area for warming, moisturizing, and filtering the air breathed in through the nose.

Paranasal Sinuses

Air-filled spaces located within the bones of the skull and face, connected to the nasal cavity, that help humidify and filter air.

Cilia

Microscopic, hair-like structures that protrude from the surface of many cells, involved in movement and sensory functions.

Pharynx

The muscular tube that connects the mouth and nasal passages with the esophagus.