Stephen's Manager Notices That He Slammed His Desk Drawer Right

question 14

Multiple Choice

Stephen's manager notices that he slammed his desk drawer right after he said that he was happy to work late. To optimize communication, the manager should

• A)tell Stephen that he should behave more professionally.
• B)respond to the verbal message only and thank him for working late.
• C)seek additional information by saying, I'm not sure that you're okay with staying late. Do you have somewhere you need to be?
• D)avoid asking Stephen to stay late in the future.

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Definitions:

Collective Bargaining

The negotiation process through which management and unions reach an agreement about compensation, working hours, and working conditions for the bargaining unit.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed as required.

Strikebreaking

Strikebreaking refers to actions taken to disrupt or undermine the effectiveness of a strike by workers, often involving the hiring of replacement workers.