One Technique That Improves Business Writing Is the Use of

question 12

Multiple Choice

One technique that improves business writing is the use of  empathy , which allows you to adapt the message to the readers' needs. An acronym that you should keep in mind to help you do this is

• A)FIFO.
• B)ROI.
• C)WIIFM.
• D)FYI.

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Definitions:

Fred Fiedler

A psychologist known for developing the contingency theory of leadership, suggesting that the effectiveness of a leader is contingent on both their leadership style and the situation's demands.

Situational Leadership Model

A leadership theory proposing that the most effective leadership style varies according to the situation and the developmental level of the followers.

Fiedler's Contingency Theory

A leadership theory suggesting that no single leadership style is optimal; instead, the effectiveness of a leader depends on the match between the leader's style of interacting with subordinates and the degree of control and influence the situation provides the leader.

Relationship-oriented Style

A leadership approach focused on building strong interpersonal relationships within a team or organization.