One Technique That Improves Business Writing Is the Use of Empathy

question 87

Multiple Choice

One technique that improves business writing is the use of empathy. Empathy refers to

• A)using inclusive language to eliminate bias.
• B)putting yourself in the receiver's shoes to adapt the message to the receiver's needs.
• C)appealing to the audience by using a sender focus.
• D)formatting documents to meet business standards.

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Definitions:

Money Income

The total income a person or entity receives in monetary form, including wages, salaries, benefits, and income from investments.

Marginal Rate

A term used to describe the rate at which one variable changes as another variable changes by a single unit, often applied in economic analysis like the marginal tax rate or marginal rate of substitution.

Substitution

The act of replacing one good or service with another due to changes in price or preference.

Price Ratio

The relative price of one good or service in comparison to another, often used in economic analysis and decision-making.