When Brainstorming to Generate Ideas, You Should

question 96

Multiple Choice

When brainstorming to generate ideas, you should

• A)critique each idea as it is suggested.
• B)record ideas without judging them.
• C)always work alone for greater efficiency.
• D)allow no more than five ideas to be discussed.

Appreciate the role of technology in improving service delivery and fulfilling customer expectations.

Acknowledge the significance of managing customer expectations to minimize service gaps.

Comprehend the importance of trust and confidence (assurance) in service delivery.

Grasp the necessity of understanding and meeting/exceeding customer expectations.

---

Definitions:

Retrograde Amnesia

A loss of memory-access to events that occurred or information that was learned before an injury or the onset of a disease.

Retroactive Amnesia

A type of amnesia where an individual loses memories for events that occurred before a certain event, often a traumatic one, making it difficult to remember past information.

Retrograde Amnesia

A loss of memory-access to events that occurred, or information that was learned, before an injury or the onset of a disease.

Prefrontal Lobe

A part of the frontal lobes of the brain involved in decision making, social behavior, and personality expression.