Which of the Following Business Messages Would Not Use the Direct

question 11

Multiple Choice

Which of the following business messages would not use the direct strategy?

• A)An e-mail message to a staff introducing a new employee
• B)An oral presentation detailing the specifics of a new company wellness initiative
• C)A letter to a coworker congratulating him or her on a recent promotion
• D)A letter to a customer denying his or her request for credit

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Definitions:

Tube Feedings

A medical procedure to provide nutrition to individuals who cannot obtain nutrition by mouth, utilizing a tube placed in the stomach or intestine.

Schizophrenia

A complex, long-term mental health disorder characterized by distorted thinking, perceptions, emotions, language, sense of self, and behavior.

Acute Dystonic Reaction

A sudden, severe involuntary muscle contraction, often a side effect of certain psychiatric medications.

Diphenhydramine

An antihistamine drug used to relieve symptoms of allergy, hay fever, and the common cold, as well as for inducing sleep.