When You Expect a Reader of Your Message to Be

question 67

Multiple Choice

When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should

• A)put the bad news first.
• B)begin with the main idea.
• C)explain all background information first.
• D)send the message via e-mail, text message, or IM.

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Definitions:

Recommendations

Suggestions or advice given based on analysis or expertise, often found in reports or reviews.

Online Brand

The digital identity and reputation of a company or individual, shaped by their online presence and activities.

Performance Reviews

Evaluations or assessments of an employee's work performance over a specific period.

Job Requirements

The specific qualifications, skills, and experiences required for a particular position or role.