When You Expect a Reader of Your Message to Be

question 67

Multiple Choice

When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should

• A)put the bad news first.
• B)begin with the main idea.
• C)explain all background information first.
• D)send the message via e-mail, text message, or IM.

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Definitions:

Direct Materials

The raw materials that are directly used in the manufacturing of a product and can be easily traced to it.

Job 101

A specific task or project identified by a numerical code, often used in job costing systems to track costs and progress.

Predetermined Overhead Rate

A rate calculated before a period begins, based on the estimated overhead costs and estimated activity base, used to allocate overhead costs to products or job orders.

Manufacturing Overhead Account

An account that accumulates all indirect manufacturing costs, such as utilities, rent, and salaries for managers.