Which of the Following Statements Best Describes the Use of Letters

question 92

Multiple Choice

Which of the following statements best describes the use of letters, e-mails, and memos in businesses today?

• A)Businesses use memos to deliver positive messages internally and externally, but they use formal business letters to deliver negative messages.
• B)E-mail delivers most internal communication, hard-copy memos deliver most external communication, and letters communicate only legal issues.
• C)Despite the popularity of e-mail, in certain situations letters remain the preferred channel of communication for delivering messages outside an organization.
• D)Businesses today use e-mail, memos, and letters interchangeably for all audiences, purposes, and messages.

Understand various selection tests and methods used in the hiring process.

Gain knowledge about legal implications in the selection process, including defamation and misrepresentation.

Recognize the importance and characteristics of cognitive ability tests.

Identify and understand the significance of personality traits in team building and job performance.

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Definitions:

Internal Control

Processes designed to ensure the reliability of financial reporting, effectiveness and efficiency of operations, and compliance with laws and regulations.

Income Statement

An income statement is a financial statement that shows a company's revenues and expenses over a specific period of time, ultimately revealing the company’s profit or loss.

Balance Sheet

A report detailing a corporation's assets, liabilities, and shareholders' equity at a certain moment.

Bank Reconciliation

The process of comparing and matching figures from the accounting records against those shown on a bank statement to ensure accuracy.