Which of the Following Openings Is Most Appropriate for a Claim

question 69

Multiple Choice

Which of the following openings is most appropriate for a claim message?

• A)For the past four years, we have held our annual banquet at your fine restaurant.
• B)On January 31 a number of our employees attended a banquet at your restaurant.
• C)Please process a refund for $68 to reimburse us the amount we were overcharged for our banquet.
• D)We were extremely upset to learn that we were charged too much for our banquet .

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Definitions:

Base-Year Prices

Prices from a specific base year used to express the real value of goods and services in order to remove the effects of inflation over time.

Consumer Price Index

A measure that examines the weighted average of prices of a basket of consumer goods and services, used as an indicator of inflation.

Annual Rate

A projection of a rate over a period of one year, often used in the context of interest rates, inflation, or growth rates.

Price Index

A measure showing the average level of prices for a specific set of goods and services over a period, indicating inflation or deflation.